About Cancellations
・Cancellations are not accepted after the shipment has been completed.
・In the event of an unauthorized cancellation or refusal to accept delivery, we may refuse future orders from you.
・We reserve the right to cancel your order in cases such as items being out of stock.

About Returns
・We do not accept returns due to customer convenience.

About Initial Defects
・We accept returns (refunds) in the case of product defects (initial defects).
・If you wish to exchange an item, please let us know so that we can check our stock availability.
・Only in the cases mentioned above, we will cover the expenses incurred.
・Please contact us with a photograph of the defective area attached.

About Exchanges
Please note that we cannot accept exchanges in the following cases:
・Orders for which more than 7 days have passed since the delivery date
・Products that have been used (excluding indoor try-ons), altered, or cleaned
・Products where tags, labels, or other accessories have been lost or discarded
・Products that have been soiled, damaged, or have odors attached by the customer
・Sale items, pre-order items, or other products marked as "non-returnable" on the product page
・Hygienic products such as underwear or socks

About Refunds
・Refunds will be processed using the same payment method and currency as the original order. We cannot refund to a different card.
・We cannot accept requests for specific refund dates. Thank you for your understanding.
・When refunding purchases made in foreign currencies, discrepancies may occur due to fluctuations in exchange rates since the time of order. Thank you for your understanding.
・For details regarding processing times and the status of refunds after the procedure, please contact your card issuer.
・If you receive a refund (partial or full) within the authorization period, we may adjust the final billing amount during settlement, which may result in no specific line item appearing on your statement. The charge may remain as "pending" on your statement until the authorization period expires.

【Notes】
・We cannot accept any returns, exchanges, or cancellations (including returned items sent by cash-on-delivery) without our prior approval.
・Please note that we may not be able to meet your request if we determine the product is in good condition.
・Since inventory is shared with our physical stores, we may be unable to provide the requested items depending on the timing of your contact.
・In the case of exchanges due to customer convenience, all expenses will be borne by the customer.
・We do not provide services such as preparing shipping labels for returned items or booking courier pickups.