Cancellations
・Cancellations are not accepted once the order has been shipped.
・If you cancel without notice or refuse to accept the delivery, you will not be allowed to use our services again.
・We may cancel your order if the item is out of stock or for other reasons.

Returns
・We do not accept returns for customer convenience.

Initial Defects
・We accept returns (refunds) if the product is defective or has an initial defect.
・If you would like a replacement, please let us know so that we can check our stock.
・In such cases, we will cover all costs.
・Please contact us with photos of the defective area attached.

Exchanges
We cannot accept exchanges in the following cases. Please note:
・Orders placed more than 7 days after the product arrived
・Products that have been used (excluding trying them on indoors), altered, or dry-cleaned
・Products whose tags, labels, or other accessories have been lost or discarded and are no longer in your possession
・Products that have been soiled, damaged, or stained by the customer
・Products marked as "Non-returnable" on the product page, such as sale items and pre-order items
・Hygiene products such as underwear and socks

Refunds
・Refunds will be issued using the same payment method and currency as your original payment. We cannot issue a refund to a different card.
・Please note that we cannot specify the date of the refund.
・Please note that when purchasing in a foreign currency, the exchange rate may differ from the rate at the time of your order, which may result in a discrepancy in the refund amount.
・After the refund process has been initiated, please contact your card issuer for information on processing times and refund details.
・If you receive a refund (in part or in full) during the authorization period, the item may not appear on your refund statement because we adjust the final charged amount at the time of settlement. The charge may remain listed as "Pending" on your statement until the period expires.

【Important Notes】
・We do not accept returns, exchanges, or cancellations (including returned items and cash-on-delivery items) without our prior approval under any circumstances.
・If we determine that the product is in good condition, we may not be able to meet your request. Please note this in advance.
・As our inventory is shared with our directly operated stores, we may not be able to provide the product you request depending on when you contact us.
・If you request an exchange for customer convenience, all costs will be borne by you.
・We do not prepare return shipping labels or arrange for pickup.